Moving from onOffice
Your contacts, listings and their history come over from onOffice's export. We plan the move around your notice date, and you keep selling in onOffice until the day you switch.
Planned around your onOffice contract
Your contract today
onOffice's terms renew the contract for twelve months at a time, and notice has to reach them in writing at least three months before the term ends. Their website packages have a minimum term of 24 months. Check the dates in your own contract before you give notice.
Sources: onOffice terms of use, article 17, onOffice website packages
How we plan the move
We plan the move so that your new system and website are working before your renewal date. You pay us nothing until everything is up and running, so the weeks you run both cost you nothing on our side.
We take the risk. Not you.
Changing system is a big decision for an agency, so we carry the risk of the move ourselves. You only start paying once everything is up and running, and you can leave whenever you want.
Plan your moveComplete in 30 days
Your data moved, your system and website tailored to your agency and working with your own listings and buyers, within 30 days of your yes. Guaranteed.
8 days on average
That is how long it takes on average from your yes to a system tailored to your agency and delivered. Not the months agencies are used to.
No lock-in at all
We do not tie you to any period. You pay month by month, and if we stop being worth it, you leave and take your data with you.
From your yes to your switch day
onOffice keeps running the whole time, so the agency keeps selling. Nothing changes for your clients until the day you choose.
Your yes
We sit with you and export the contacts, listings and their history from onOffice.
Imported as drafts
Everything lands in your new system as drafts. Nothing is published and nothing is sent to a client.
Checked by you
Side by side with your old system, record by record, until everything is right.
Your switch day
Website and portals move over on the day you choose. This is when billing starts.
On average 8 days after your yes, never more than 30.
What comes over from onOffice
What an export carries, and what we set up together with you.
Moved from your export
- Contacts and their type
- Buyers, owners and suppliers keep the type you gave them in onOffice.
- Search criteria
- Property type, area and budget where you filled them in, so buyer matching starts on day one.
- Listings
- Texts in each language, price, areas, rooms, and whether the home is sold.
- History and tasks
- Emails, notes, viewings and tasks, each on the right client's record.
Set up with you
- Photos
- Taken from your website or your portal listings, not from the export.
- Contacts without email or phone
- Listed for you to decide on, not imported blind.
- Mandates
- Dates and fees entered together with you.
Casal Mallorquí moved to Solutra from onOffice. See what their records looked like before and after. Read the case study
Frequently asked questions
Yes. The old system runs until the day you switch, and you choose that day.
Yes. Casal Mallorquí came over from onOffice's own export, with contacts, listings and history.
We have the new website ready on your own listings, and launch it on the day your old one ends.
Nothing. You pay nothing while we move your data and set up the system and the website. Billing starts when everything is up and running.
No. There is no minimum term. You pay month by month and can leave whenever you want with 30 days' notice, and your data comes with you.
Something we have not answered? Ask our AI, or write to info@solutra.ai
