Waiting on the record
The draft is on the buyer's record when you start the day.
Every enquiry answered with everything you know
Everyone has AI. Only your system knows that this buyer viewed the villa twice, asked about the pool and has two million to spend. The reply is drafted with all of it before the agency next door has opened its inbox. You read it and send it.
Your listings, on the portals your buyers use
- idealista
- Fotocasa
- Kyero
- pisos.com
- Rightmove
- habitaclia
- JamesEdition
- ImmoScout24
- LuxuryEstate
- A Place in the Sun
- thinkSPAIN
- yaencontre
The first reply decides who gets the viewing
Buyers write to several agencies the same evening. The reply that remembers what they asked for last time, with a home that fits and two times for a viewing, is the one they answer.
With the buyer's history
What they viewed, asked and were promised, in the draft.
You send
A person at your agency reads it and sends it.
Replies
A reply drafted on the buyer's record
Each new enquiry gets a reply drafted on its record, with the listing, the details they asked for and two times for a viewing. You check it and send it.
What your agency knows
Every reply knows the buyer
Anyone can have a polite email written in seconds. Only your system knows what this buyer viewed last week, what they said about the price and what you promised in June, because everything goes through it.
Follow-up
The follow-up that is already written
A buyer who went quiet after a viewing, a promise to call after the summer: the system brings it back on the right day, with a draft ready to send.
From agencies on the island
Casal MallorquíManacor · Partner
How Casal Mallorquí answers with what each client has already said
327
details from the clients' own emails and WhatsApp messages and the team's notes, on 47 client records, each with the sentence it came from.
Source: Casal Mallorquí's CRM, 27 October 2026Read the case study
BO MallorcaSanta Catalina, Palma · SEO & GEO analysis
How we helped BO Mallorca see what buyers hear when they ask AI for an agent in Palma
38 of 84
AI answers named BO Mallorca, more than any other agency in the test.
Source: Solutra's analysis, published with BO Mallorca's permission, 27 October 2026Read the case studyFrequently asked questions
No. Nothing talks to your buyers on its own. The system drafts replies and follow-ups, and a person at your agency sends them.
ChatGPT has never seen your buyers, your listings or what was promised to them. The draft here is written from your own records.
Enquiries from your website, the portals and email, all on the same client record.
The drafts follow your agency's own style, and you can edit anything before it goes.
Something we have not answered? Ask our AI, or write to info@solutra.ai
