Terms of use

Solutra AI AB · for solutra.ai · Last updated: 12 August 2026

Contents

1. About these terms
2. About the Website
3. Your use of the Website
4. Intellectual property
5. Accuracy of the content
6. AI-generated content
7. Third-party links and services
8. Availability and interruptions
9. Limitation of liability
10. Personal data
11. Changes to the Terms
12. Governing law and disputes
13. Contact

1. About these terms

These terms of use (the “Terms”) apply to your use of the website solutra.ai and the content and functions provided there (the “Website”). The Website is provided by:

Solutra AI AB
Company reg. no. 559590-5596
Linta Gårdsväg 5A, 168 74 Bromma, Sweden
info@solutra.se

By using the Website you accept the Terms. If you do not accept them, we ask you to refrain from using the Website.

The Terms do not govern our service deliveries. If you are a Solutra client, the written agreement entered into between us applies. In the event of conflict, the client agreement takes precedence over the Terms.

2. About the Website

The Website is an information channel. Here we describe our business, our services and what we offer, and provide a way to contact us.

The Website does not constitute a binding offer. Information about services, features and prices is descriptive and may change. An agreement between you and Solutra arises only when a written agreement has been signed by both parties.

3. Your use of the Website

You may use the Website to read our content and to contact us. You undertake not to:

• use the Website for unlawful purposes or in breach of the Terms,
• submit false or misleading information in contact forms,
• attempt to gain unauthorised access to the Website, its servers or underlying systems,
• circumvent, test or place load on security functions without our written consent,
• carry out automated collection of content (scraping, or indexing beyond ordinary search engine indexing) without our consent,
• transmit malicious code or otherwise disrupt the operation of the Website,
• use the Website to send unsolicited marketing to us or to our staff.

In the event of a breach we reserve the right to block access without prior notice.

4. Intellectual property

All content on the Website, text, graphics, logos, trade marks, images, layout, code, product descriptions and structural design, belongs to Solutra AI AB or our licensors and is protected by copyright, trade mark law and other intellectual property legislation.

The SOLUTRA name, together with the associated logo and visual identity, belongs to Solutra AI AB.

You may read, print and share the Website’s content for personal or internal use. Without our written consent you may not copy, publish, adapt, distribute or commercially exploit the content, or use it as training data for machine learning models.

The Terms transfer no rights to Solutra’s software, system architecture or methodology. Such rights are governed exclusively by client agreements.

5. Accuracy of the content

We work to keep the information on the Website correct and current, but give no warranty that it is complete, free from error or up to date at any given moment.

The content is general in nature and does not constitute legal, technical, financial or other professional advice. You should not take decisions based solely on content on the Website without first contacting us or another suitable adviser.

6. AI-generated content

Parts of the content on the Website, as well as answers and communication from automated functions such as chat or email replies, may be generated wholly or partly by AI systems.

AI-generated content may contain inaccuracies, omissions or information that is out of date. Such content:

• does not constitute a binding offer or undertaking on Solutra’s part,
• does not constitute advice and should not be relied on without your own verification,
• may differ from what applies under a signed agreement.

In the event of conflict between AI-generated information and a written agreement, or information given by a named member of Solutra’s staff, the agreement or that person’s information prevails.

You always have the right to ask for contact with a human instead of automated handling. Write to info@solutra.se.

7. Third-party links and services

The Website may contain links to external websites. Such links are provided as a convenience and do not mean that we endorse or are responsible for the content. We are not responsible for external websites’ content, availability or processing of personal data. Those sites are governed by their own operators’ terms.

8. Availability and interruptions

We aim to keep the Website available but give no guarantee of uninterrupted operation. The Website may be unavailable during maintenance, technical faults or circumstances beyond our control.

We reserve the right to change, restrict or discontinue all or part of the Website at any time without prior notice.

9. Limitation of liability

The Website is provided as is. To the extent mandatory law does not provide otherwise, Solutra is not liable for:

• loss arising from your reliance on information on the Website,
• indirect loss, consequential loss, lost profit or lost business opportunities,
• loss caused by interruption, error or unavailability of the Website,
• loss caused by third-party services or external websites the Website links to,
• loss caused by malicious code or unauthorised intrusion beyond our reasonable control.

These limitations do not apply in cases of intent or gross negligence, or where liability cannot be limited under mandatory law.

Liability in client relationships is governed exclusively by the relevant client agreement and is unaffected by this section.

10. Personal data

How we process personal data is described in our privacy policy. Our use of cookies and site storage is described in our cookie policy.

11. Changes to the Terms

We reserve the right to change the Terms. The version in force at any given time is published on the Website with the date of the latest update. Continued use after a change has been published means that you accept the updated version.

Client agreements are never changed by an update to the Terms, but in accordance with what the relevant agreement provides.

12. Governing law and disputes

The Terms are governed by Swedish law, excluding its conflict of law rules.

Disputes shall in the first instance be resolved through negotiation between the parties. If negotiation does not lead to a solution, the dispute shall be determined by a Swedish general court, with Stockholm District Court as the court of first instance.

If you are a consumer, you always have the right to bring proceedings before the court where you are domiciled, and mandatory consumer protection rules in your country of residence apply regardless of the choice of law above. You may also turn to the Swedish National Board for Consumer Disputes, Box 174, 101 23 Stockholm (arn.se), whose decisions we undertake to follow. For cross-border disputes within the EU you can contact your national European Consumer Centre (eccnet.eu).

13. Contact

Solutra AI AB
Company reg. no. 559590-5596
Linta Gårdsväg 5A, 168 74 Bromma, Sweden
info@solutra.se · solutra.ai

Last updated: 12 August 2026